In the industrial sector, sourcing quality raw materials and component parts is challenging. Given the number of suppliers available, researching, considering, and selecting one that is right for your needs is both demanding and daunting. Additionally, the wrong choice can cost your company significantly in regard to time and money.
Procurement specialists across all industries face the above problems, including those looking for acoustic and thermal solutions. For these industry professionals, Technicon Acoustics is the ideal partner. As the leading producer of acoustic and thermal solutions for North American OEMs, we are well-versed in the design, development, and delivery of quality parts and materials. Below we outline some of the key advantages of partnering with us.
Commitment to Customer Service
At the end of the day, our goal is to meet the needs of our customers. Whether they require acoustical treatments or thermal insulation to equipment, we are fully committed to providing the “perfect” order experience.
When we say perfect, we mean perfect. All of our customer interactions focus on the following factors:
- Performance quality. We employ rigorous quality control measures at every stage of the manufacturing process to ensure every product we produce meets the highest standards. Our unit first quality performance rate is currently 99.95%. Additionally, on a daily basis, our team works to devise ways to improve existing processes to reach even higher standards of quality and performance.
- Delivery reliability. We aim to deliver the products you need when you need them.
- Order accuracy. Every order is subject to careful handling and packaging operations to ensure the correct type and quantity are included. Combined with our warehouse management system, these measures allow us to maintain a shipping accuracy of 98.28%.
For additional information on our commitment to superior customer service, view the following resources:
- Serving Our Customers the Right Way
- Why We’re Leaders in Acoustic and Thermal Solutions
- Technicon’s Quality and Capabilities
Extensive Experience With Acoustic and Thermal Solutions
In early 2020, Thomas conducted a survey among buyers to identify the key factors considered when sourcing new suppliers. The results deemed delivery performance and quick turnaround times of a manufacturer as critical to whether or not they would want to work with a potential supplier. On a 5-point scale–with 5 being the most important–delivery performance ranked the highest with a score of 4.45/5. Quick turnaround times ranked third with a score of 4.03/5.
For industry professionals sourcing acoustic and thermal solutions, Technicon Acoustics more than satisfies these requirements. Our more than four decades of industry experience, committed team members, and customer relationships dating back to the 1980s, are just some of the indications of the quality and reliability of our products and services.
Contact the Experts at Technicon Acoustics Today
At Technicon Acoustics, we are a full-service manufacturer that is wholly dedicated to achieving 100% customer satisfaction. Equipped with an 85,000 square foot facility with state-of-the-art equipment and a dedicated team of experts, we have what it takes to meet every acoustic or thermal solution needs. Whether you’re looking for standard or custom solutions in large or small production runs, we’re here to help.